Intuit Inc.

About Intuit Inc.

Intuit Inc. (NASDAQ: INTU) is the maker of Quicken®, TurboTax® and QuickBooks® software. Founded in 1983, Intuit has over 7,000 employees with offices across the U.S., Canada, Europe and Asia. More information can be found at

Make sure you have an Authentic Intuit CDROM

Beginning July 2005, all U.S. CDROM-based versions of Intuit software contain a new authenticity hologram on the inner reflective ring of the disc. This new hologram contains the word "Authentic", which morphs into an image of the "Intuit" logo as you tilt the CDROM back and forth under light, as shown at

Please ensure that any Quicken, TurboTax or QuickBooks CDROM you buy or sell contains this hologram. If you don't see this hologram, please immediately visit our anti-piracy website at to learn about the risks of using counterfeit discs. You can also report suspected criminal counterfeiting directly to Intuit at this site. Intuit actively works with law enforcement agencies to intercept and prosecute criminal counterfeiting.

What should you watch out for when buying or selling Intuit software on eBay?


If you are buying a CD containing Intuit software, please consider the following issues to help ensure that you obtain authentic, properly-licensed Intuit

  1. “CD Only” or "Sleeve Only" -- If you see software without Intuit-branded packaging, always ask the seller if the CD contains the Intuit Authentic Hologram on the inner ring. If the seller says no, or doesn't respond, don't buy that CD.

  2. CD-ROM without hologram -- Intuit software CDROMs are always manufactured using the Authentic Intuit Hologram on the inner metallic ring of the CDROM, together with a printing process where the ink is screened directly onto the surface of the disc. Intuit software never has paper or plastic CD labels stuck to the surface of a CD. Additionally, Intuit software is always manufactured on CDROM media, and never on so-called CD-R discs, the recordable discs that are typically used to “burn” music and which often has serial numbering printed on the plastic inner ring of the CD.

  3. Previously-registered software -- If the product is being advertised as “used” or
    “previously registered”, its license is generally not transferable. Any attempted resale would therefore be prohibited. If you are concerned about a particular eBay seller or you receive a CDROM without the Authentic Intuit Hologram on the inner ring, please report it immediately

  4. Restricted-use software -- Restricted-use versions of Intuit software
    (e.g. Academic, Not-for-resale, OEM bundled or trial versions) may only be acquired by
    qualified users and generally cannot be resold. If you see such a version for sale on an
    auction site you should be aware that such sales may violate the EULA and may not be
    permitted by law.

  5. Multi-license packs -- Some Intuit software products are available in 5- or 10-license
    packs or other configurations. As set out in the license terms, such packages cannot be
    broken up and sold separately.

  6. “Too good to be true” offers – While some offers on eBay may seem like
    a “great deal”, you may not be getting what you expect, namely authentic Intuit CDROMs.
    If you fall victim to purchasing a counterfeit CD, you may not receive all the
    benefits of licensed software including access to technical support offerings, product
    updates, and the ability to utilize connected services. Additionally, you will need to
    purchase a legitimate license(s) in order to continue using the software lawfully and,
    as stated above, you may expose yourself and/or your company to identity theft and
    other risks.


If you are selling CDs containing Intuit software, it is your responsibility to ensure that the software is
genuine and is being distributed in accordance with distribution requirements,
End User License Agreements (EULAs) and applicable laws.

Some ways to ensure your auctions meet these requirements include:

  1. Acquire software through Intuit directly or through a major retailer. eBay Sellers with a resale
    license may also be able to purchase authentic software from Intuit’s authorized distributors, including
    Ingram Micro Inc. at, D&H Distributing Company, Inc. at,
    or Tech Data Corporation at Please note that there may be additional
    purchase requirements imposed by a specific distributor.
  2. In combination with (1) above, always distribute Intuit software in its original
    packaging. If there is no packaging, or the packaging looks strange (print quality is poor, design and color
    schemes appear different), always carefully look for the Authentic Intuit Hologram on the inner reflective ring of the CDROM.
  3. Read and understand the EULA for any Intuit product that you distribute; many EULAs
    do not allow resale or other transfer of a product you originally purchased for your own use.

Additional Information: What is piracy?

Software piracy is the duplication, distribution or use of software without authorization from
the copyright owner. This includes actions like:

  • Selling counterfeit or unlicensed copies or downloads,
  • Making copies for (or loaning disks to) others,
  • Installing one licensed copy onto multiple computers (where the particular license terms prohibit such additional installs),
  • Using unlicensed or counterfeit copies.

Why is software piracy an important issue?

According to industry studies, nearly 35% of installed software worldwide and 21%
of all installed software in the U.S. is pirated. One such study estimates that approximately $40 billion dollars was lost in 2006 alone from software piracy and its related effects on the economy, including
lost jobs, wages, and tax revenues.

Other negative effects of piracy:

  • It affects companies' abilities to hire more employees and invest in research and development of new products.
  • It can it expose end-users to identity theft and other privacy risks
    (as criminals who sell counterfeit software can load viruses or spyware on the CDs they sell, and often obtain your name, address, and other information during auction transactions).
  • It can deprive consumers of basic protections usually offered with legitimate license purchases, like
    money-back guarantees, installation support, maintenance releases, upgrade discounts, etc.
  • It can result in unlicensed users taking up valuable technical support resources, thus
    making legitimate customers wait longer for critical support services.

What are some common types of piracy?

  • Organized Counterfeit Sales

    This is the illegal duplication and sale of copyrighted material without the authorization of the
    copyright owner. This type of activity can result in both civil and criminal penalties. There are
    many channels where counterfeit software is sold including online marketplaces (auction sites) and
    stores, flea markets, swap meets and computer conferences. Please see the section below
    titled “What you should watch out for when buying or selling Intuit software on eBay?” for
    additional information on how to help protect yourself from selling or buying counterfeit

  • End User Piracy

    This occurs when a person or company (including employees) reproduces or shares copies of
    software without authorization or adequate licensing. This can take the following forms:

    • The product has a single-user license but is installed on more than one computer.
    • The product is a restricted-use version of software and is used or sold in violation of
      the license terms or without proper qualifications (e.g. Academic, Not-For-Resale, OEM bundled
      or Trial versions).
    • The product is downloaded from a peer-to-peer (P2P) network in violation of Federal law and
      license agreements.

  • Hard-Disk Loading

    This is the unauthorized installation of software onto new or used computers by another person
    or company without the authorization of the copyright owner, typically to make the purchase of
    the computer, or of technical services related to the computer, a better deal.

What are the penalties for software piracy?

The civil and/or criminal penalties for software piracy can include:

  • Actual damages experienced by the copyright owner, including the profits from any
    illegal sales;
  • Federal damages of as much as $150,000 dollars per infringement.
  • Criminal felony prosecution, including fines up to $250,000 and/or 5 years of prison time.


There is a considerable amount of counterfeit and unauthorized software offered for sale
on the Internet. Consumers who purchase this software often have no right to use the
software, receive benefits or services or redistribute the software they receive.
Intuit is committed to educating consumers about software piracy and how to safeguard
themselves against this illegal activity, in addition to regularly monitoring auctions
and online sales for infringing activity.